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Below is the official SMALL BUSINESS EXPO Agenda!
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Thursday, June 20 • 11:30am - 12:15pm
Getting Started on CRM - Presented By: Salesforce

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This workshop is designed for CRM newbies and those looking to ditch spreadsheets and shared docs for something better. You’ll dive deep into Salesforce Essentials, the world’s #1 CRM reimagined for small businesses, and learn how you can start simply, sell faster, and make customers happier.

Intended Audience
CEOs, COOs, VP of Sales, VP of Customer Support, Solopreneurs, and small business owners

Key Takeaways
What CRM is and how it can help a small business grow
Salesforce has a product designed specifically for small businesses, Salesforce Essentials
How to map out your sales stages and create a dynamic customer support strategy 

Speakers
avatar for Andra Ely

Andra Ely

Senior Product Marketing Manager at Salesforce, Salesforce
Andra Ely is a Product Marketing Manager with 7 years experience at Salesforce, in roles ranging from Sales to sales training. Andra’s current focus centers around the AMER Small Business Sales strategy and training sales teams on best practices for selling Salesforce solutions... Read More →



Thursday June 20, 2019 11:30am - 12:15pm
Room 5 (Located on the 2nd Floor)

Attendees (19)